Terms of Service

Last updated October 6, 2026

These terms apply to purchases from cactus-cards-az.com, operated by Cactus Sports Cards AZ LLC, doing business as Cactus Sports Cards AZ ("we", "us"), Flagstaff, Arizona, USA, run by Allan and Debra Pollard.

  1. 1. Orders and availability. Each card is a single item. An order is accepted when we confirm payment. If a card turns out to be unavailable we will refund you in full.
  2. 2. Prices and offers. Prices are in US dollars and set by a person. We may correct an obvious pricing error before shipping; if we do, you may cancel for a full refund. An accepted offer is a binding sale at the agreed price, and any card sold below its listed price is final sale: it can't be returned unless it was not as described or not authentic (see section 6). Cards bought at the listed price have the 14-day return window.
  3. 3. Payment. Payments are processed by Stripe. We do not see or store your card number.
  4. 4. Shipping. See the Shipping page. We currently ship to US addresses only. Insured shipments carry the carrier's included coverage, up to $100. Coverage above $100 can be purchased. That additional coverage is offered up to the card's value, as an added shipping cost. For every order over $100 in total value, our team reaches out to the customer to offer additional insurance before it ships. Risk of loss passes to you on delivery to the carrier for uninsured economy shipments. For tracked and insured shipments, we are responsible for loss in the mail up to the coverage on the shipment (the included $100, or the higher amount you paid for); if you choose not to pay for the additional insurance we offer, loss in the mail above the covered amount is yours.
  5. 5. Returns and damage. See the Returns page: 14 days from delivery, original condition and holder; damage claims within 48 hours of delivery with photos. Refunds are issued within 7 days of the returned card reaching us. Returns are for a refund only; we do not offer exchanges.
  6. 6. Condition and grading. We describe each card as accurately as we can, including grader and grade for slabs. Grades come from the grading company, not from us. Every card we sell is guaranteed authentic. If a card, raw or graded, is shown not to be genuine, contact us within 30 days of delivery and we will refund the full price, including shipping. Authenticity refunds follow the same timing as returns: we issue the refund within 7 days of the returned card reaching us. A grade is the grading company's opinion; we do not guarantee that a card would receive the same grade again.
  7. 7. Your account. If you create an account, keep your sign-in secure. We may close accounts used for fraud or abuse.
  8. 8. Privacy. See the Privacy policy.
  9. 9. Limits. To the extent the law allows, our liability for any order is limited to the amount you paid for it.
  10. 10. Law. These terms are governed by the laws of the State of Arizona.
  11. 11. Contact. hello@cactus-cards-az.com, or by mail at PO Box 2158, Flagstaff, AZ 86004, USA.